Last Updated – 1st June 2026
1. INTRODUCTION
This Refund and Cancellation Policy (“Policy”) governs purchases, subscriptions, package activations, and payment transactions made on ClickOnly (“Company,” “Platform,” “we,” “our,” or “us”), accessible through https://clikonly.com.
By purchasing any package or using our services, you agree to this Policy.
2. PACKAGE PURCHASES
ClickOnly currently offers the following packages:
- Basic Package – Free
- Standard Package – INR 200
- Elite Package – INR 1000
Package benefits become available after successful payment verification and activation.
3. NON-REFUNDABLE PURCHASES
All package purchases made on ClickOnly are generally non-refundable.
Once a package has been successfully activated, the amount paid cannot be refunded, except where required by applicable law.
Users are advised to carefully review package details before making payment.
4. ELIGIBLE REFUND SCENARIOS
A refund may be considered only under the following circumstances:
A. Duplicate Payment
If a user is charged more than once for the same package due to a technical error, duplicate payment, or payment gateway issue, the excess amount may be refunded after verification.
B. Failed Activation
If payment is successfully completed but the purchased package is not activated within a reasonable period and the issue cannot be resolved by ClickOnly, a refund may be processed.
C. Unauthorized Transaction
If a payment was made without the account holder’s authorization, ClickOnly may investigate the matter and may request supporting documents before making a decision.
D. Technical Error
Refunds may be approved if ClickOnly determines that a transaction failure occurred due to a system error attributable to the Platform.
5. NON-ELIGIBLE REFUND SCENARIOS
Refund requests will not be approved for:
- Change of mind after purchase.
- Lack of task availability.
- Dissatisfaction with earnings.
- Failure to understand package benefits.
- Inability to complete tasks.
- Account suspension due to Terms violations.
- Fraudulent activity.
- User negligence.
- Incorrect purchase selection.
- Inactivity after package purchase.
- Internet connectivity issues on the user’s side.
- Device compatibility issues not caused by ClickOnly.
6. CANCELLATION POLICY
Users may discontinue use of the Platform at any time.
However:
- Package purchases cannot be canceled after activation.
- No partial refunds shall be provided for unused package periods.
- Account deletion does not automatically qualify a user for a refund.
7. REFUND REQUEST PROCESS
To request a refund, users must contact ClickOnly Support and provide:
- Registered mobile number
- Transaction ID
- Payment date
- Package purchased
- Reason for refund request
- Any supporting evidence
Incomplete requests may be rejected.
8. REFUND REVIEW
All refund requests are reviewed individually.
ClickOnly reserves the right to:
- Approve a refund
- Reject a refund
- Request additional information
- Conduct fraud-prevention checks
The Company’s decision shall be final and binding, subject to applicable law.
9. REFUND TIMELINE
Approved refunds are generally processed within 7 to 15 business days.
Actual credit timelines may vary depending on:
- Razorpay
- Banks
- Card issuers
- UPI providers
- Payment service providers
ClickOnly is not responsible for delays caused by third-party financial institutions.
10. PAYMENT GATEWAY REFUNDS
Payments are processed through Razorpay and other authorized payment partners.
Refunds, where approved, will generally be returned to the original payment method used during purchase.
Refund destination cannot be changed unless required by law.
11. ACCOUNT TERMINATION AND REFUNDS
If an account is suspended or terminated due to:
- Fraud
- Multiple accounts
- Fake task completion
- Terms violations
- Illegal activities
the user shall not be entitled to any refund.
12. EARNINGS AND WITHDRAWALS
Task earnings credited to a user’s wallet are separate from package purchases.
Package fees are not refundable merely because:
- The user earned less than expected.
- The user did not complete available tasks.
- The user did not request withdrawals.
- The user was inactive on the Platform.
13. CHARGEBACKS AND PAYMENT DISPUTES
Users agree not to initiate unjustified chargebacks or payment disputes.
If a chargeback is filed:
- The account may be temporarily suspended.
- Pending withdrawals may be held.
- Rewards may be frozen until investigation is completed.
Fraudulent chargebacks may result in permanent account termination.
14. MODIFICATION OF POLICY
ClickOnly reserves the right to modify this Refund and Cancellation Policy at any time.
Updated versions shall become effective upon publication on the Platform.
Continued use of the Platform constitutes acceptance of the revised Policy.
15. CONTACT INFORMATION
For refund-related inquiries, contact:
Email: [info@clikonly.com]
Website: https://clikonly.com/
Support Hours: [10am to 5pm]
By purchasing any package on ClickOnly, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.
