Refund Policy for ClikOnly.com Last Updated: 1 April 2025
At ClikOnly, we strive to provide high-quality recruitment services and satisfaction for both our clients and job seekers. Our refund policy outlines the circumstances under which you may be eligible for a refund. By using our services, you agree to the terms of this policy.
1. Services Offered
ClikOnly provides recruitment services for staffing positions such as waiters, cooks, dishwashers, helpers, and other related roles, as well as part-time and full-time shifts.
2. Refund Eligibility
Refunds are granted at our discretion and are typically based on the following conditions:
Service Not Delivered: If we do not deliver the agreed-upon recruitment service within the specified timeframe.
Quality of Service: If the candidate provided does not meet the basic qualifications outlined in the service agreement, and you notify us within 7 days of the candidate starting work.
Payment Errors: If a duplicate payment was processed or incorrect charges were made by ClikOnly.
3. Requesting a Refund
To request a refund, please contact our support team at [Insert Email] within 14 days of the service not being delivered, or within 7 days if you believe the quality of service was inadequate. Please include:
Your name and contact information.
Details of the service provided.
A description of the reason for your refund request.
Any relevant documentation.
4. Refund Process
Once your refund request is received and reviewed, we will respond within 5 business days. If approved, refunds will be processed through the original payment method used at the time of the transaction.
Stripe Payments: For services paid via Stripe, refunds will typically be processed back to your credit card or bank account within 5-10 business days, depending on your bank’s processing times.
PayPal Payments: For services paid via PayPal, refunds will be issued back to your PayPal account within 3-5 business days.
5. Non-Refundable Situations
The following are non-refundable scenarios:
Charges that have already been processed and completed.
Situations where the client has not provided adequate communication regarding the issues stated in this policy.
If the client ends the services for reasons unrelated to ClikOnly’s recruitment service delivery.
6. Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.
7. Contact Us
If you have any questions or concerns about our Refund Policy, please reach out to our support team: ClikOnly
Email: info@clikonly.com, Phone: +1 514 918 3111, Address: 37 A Rue Maisonneuve, Dollard-des-Ormeaux, QC H9B 1K5
End of Refund Policy